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Password: innovation
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April 19
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Spirit of Innovation
Anders Kalmerström, Marketing Director, Teleopti |
Where is Teleopti heading?
Nils Bildt, CEO and founder, Teleopti & Olle Düring, |
How some people made the impossible possible!
Lars-Johan Jarnheimer, Board Member of Teleopti, has worked with some of the most entrepreneurial people in Sweden like the owners and founders of H&M, IKEA, Metro, Tele2 and MTG. During his presentation Lars-Johan will give his view on why these entrepreneurs have been more successful than many others. |
Teleopti CCC Roadmap
Enri Bimbashi, Product Manager Teleopti CCC, Teleopti |
Teleopti Pro - Enabling Savings & Increased Control of Telecom and IT Services
Anders Kalmerström, Marketing Director, Teleopti |
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April 20
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Introducing a true innovation – Real time costs management on your mobile telephony
Learn how real-time cost & traffic analysis will ensure cost reductions and prevent accidental overspend
Anders Kalmerström, Marketing Director, Teleopti & Peter Hensdal, Country Manager, Excitor |
From red to green – increase customer satisfaction & reduce costs
Ulrica Engbrink, Nordic WFM Director, Teleperformance, Sweden |
Teleopti CCC enables Workforce Optimisation - How openness allows an integrated best-of-breed approach
Enri Bimbashi, Product Manager Teleopti CCC, Teleopti |
Customer Flow Management (CFM) – How to manage customers and resources efficiently
Thomas Sareyko, Vice President Sales at Q-Matic |
Teleopti Implementation in Distributed CC Environment
Irina Tsvigun, Distributed CC Development Manager, VimpelCom, Russia |
World outlook and how to manage through turbulent times
Carl Bildt, Foreign Minister of Sweden, former Prime Minister of Sweden and Chairman of Teleopti
1998 – 2006 |